Mattermost announces AI-Enhanced Secure Collaboration Platform to enable both innovation and data control for government and technology organizations Because while they stall, their more innovative counterparts will leapfrog ahead in efficiency, cost-savings, and citizen satisfaction. Imagine having the option to renew your license just by having a conversation, applying for medical benefits, inquiring about upcoming […]
Customer Service Agent: Adopting AI in Fintech Support Empowering Your Business Growth Indeed, it superchargers least-skilled workers to complete their tasks 35% faster. Agents with 2 months of experience assisted by AI have performed just as well or better than those with half a year of experience without artificial intelligence. Chatbot is an artificial intelligence […]
How do chatbots work? Algorithms and languages Evolving from basic menu/button architecture and then keyword recognition, chatbots have now entered the domain of contextual conversation. They don’t just translate but understand the speech/text input, get smarter and sharper with every conversation and pick up on chat history and patterns. With the general advancement of linguistics, […]
AI A Curse or a Blessing for the Hospitality Industry? By automating customer service processes, hotels can focus on more critical tasks, decreasing overall expenses. Virtual assistants, digital assistants, virtual concierges, conversational bots, and AI chatbots are all different names for chatbots. A January 2022 study that surveyed hoteliers worldwide identified that independent hotels increased […]
10 chatbot examples to boost your marketing strategy The chatbot helps customers navigate Decathlon’s vast range of products by properly guiding them throughout the process. As these bots evolve, they will become even better at understanding and engaging with customers. If your business routinely handles complex inquiries and provides personalized responses, consider investing in an […]
What is Artificial Intelligence AI ?
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Artificial intelligence Alan Turing, AI Beginnings This has also been the case with general-purpose computers that have enhanced processing capabilities. The conception of the Turing test, first, and the coining of the term, later, made artificial intelligence recognized as an independent field of research, thus giving a new definition of technology. He promises to show […]
Training Data: Its Role in Multilingual AI Performance Machine learning is a subfield of AI that enables machines like chatbots to learn from data and past experiences on their own; in other words, to learn like humans. A diverse dataset is one that includes a wide range of examples and experiences, which allows the chatbot […]
Training Data: Its Role in Multilingual AI Performance Machine learning is a subfield of AI that enables machines like chatbots to learn from data and past experiences on their own; in other words, to learn like humans. A diverse dataset is one that includes a wide range of examples and experiences, which allows the chatbot […]
What Is Customer Service Automation? Full Guide It may not be good to implement customer service automation in these cases. As mentioned earlier, the system always gets better with a higher volume of queries over a period. For instance, chatbots are the most preferred customer service automation systems. With chatbots, you will know where the […]
From NLP to NLU: what’s the added value? This is a powerful cognitive ability that supports many business processes and increases human capability. For example, the Port of Montreal used NLP and AI models to detect and distribute important cargo during the most difficult months of the pandemic in 2020. NLP-enabled solutions took care of […]
What is Cognitive Automation & How’s it Shaping the Future of Work? IA is transformative and requires serious commitment, long-term planning and strategic action. To embrace IA and realize the potential benefits, companies must act fast or they risk being left behind. When done right, the evolution from RPA to cognitive can help drive new […]
Ethical concerns mount as AI takes bigger decision-making role Harvard Gazette Sanctioned variables play a crucial role in responsible AI design by setting limits and constraints on data inputs, helping to prevent biased or discriminatory outputs. This helps to ensure fairness in AI systems and mitigate the risk of unintended consequences. Integrating these responsible AI […]